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Poster: tracey pooh Date: Oct 5, 2009 4:41pm
Forum: movies Subject: Re: Problems checking item in.

hi jeff,

sometimes we have significant delay in the time from uploaded-via-FTP
to the time that the item is ready.

the 2 biggest kinds of delays are due to:
- overloaded/sluggish disks on our main FTP server
- minor glitch in setting up or running of tasks on our back end

i am responsible for finding most all items having issues like this and resolving them. so if an item slips into this state, it can take me a few hours to find it (in case i'm asleep, etc. 8-)

anyway, looks like it resolved itself w/o me, so i suspect it was just the system was a bit slow for a short period...
-tracey